Service Guarantee

  • We aim to reply to all emails within 1 hour of receipt.
  • We aim to confirm our offer with 1 hour or receipt of required details.
  • All jewellery will be securely stored, fully insured when with us.
  • Any questions or queries will be dealt with immediately.
  • We aim to offer you the best possible price for your jewellery.
  • Upon acceptance of an offer and the relevant paperwork received we WILL make immediate payment.
  • In the unlikely event you decide not to go ahead, your jewellery will be returned to you fully insured on the day that is most suitable to you.